Terms & Privacy
A. Introduction
The privacy of our website visitors is of utmost importance to us, and we are committed to safeguarding it. This policy explains how we handle your personal information.
Consenting to our use of cookies, in accordance with the terms of this policy during your first visit to our website, allows us to use cookies every time you visit our site.
B. Personal Information Collection
We may collect, store, and use the following types of personal information:
Information about your computer, including your IP address, geographical location, browser type and version, and operating system;
Information about your visits to and use of this site, including the referral source, length of visit, page views, and website navigation paths;
Information, such as your email address, that you enter when registering with our website;
Information that you enter while creating a profile on our website—for example, your name, profile pictures, gender, date of birth, relationship status, interests, and hobbies, educational details, and employment details;
Information, such as your name and email address, that you enter in order to subscribe to our email notifications and/or newsletters;
Information that you enter while using the services on our website;
Information generated during your use of our website, including when, how often, and under what circumstances you use it;
Information relating to anything you purchase, services you use, or transactions you make through our website, which includes your name, address, telephone number, email address, and credit card details;
Information that you post to our website with the intention of publishing it on the internet, which includes your username, profile pictures, and the content of your posts;
Information contained in or relating to any communication that you send to us via email or through our website, including the communication content and metadata;
Any other personal information that you send to us. Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
C. Utilization of Your Personal Information
Your personal information provided through our website will be utilized for the purposes specified within this policy or on relevant pages of the site. We may use your personal information for the following objectives:
Administration of our website and business operations;
Personalization of the website for individual users;
Facilitation of access to the services available on our website;
Dispatch of products you have purchased via the website;
Provision of services acquired through the website;
Issuance of invoices, transaction statements, and payment reminders to you, along with collecting payments from you;
Sending you non-marketing commercial communications;
Sending email notifications you have explicitly requested;
Delivery of our newsletter to your email, subject to your subscription (you may inform us at any time if you no longer wish to receive the newsletter);
Dispatch of marketing communications related to our business or third-party businesses carefully selected by us, which we think may interest you, by post or, where you have specifically agreed, by email or through similar technologies (you may inform us at any time if you no longer wish to receive marketing communications);
Providing third parties with statistical information about our users (however, these third parties will not be able to identify any individual user from this information);
Handling inquiries and complaints made by or about you relating to our website;
Ensuring the security of our website and preventing fraud;
Verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website's private messaging service);
Other purposes.
If you provide us with personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant us.
You can use your privacy settings to limit the publication of your information on our website, and these can be adjusted using the website's privacy controls.
We will not provide your personal information to any third party for their direct marketing purposes without your explicit consent, nor to any other third party.
D. Disclosure of Personal Information
We may share your personal information with any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy. Furthermore, we may disclose your personal information to any member of our corporate group (this means our subsidiaries, our ultimate holding company, and all its subsidiaries) insofar as reasonably necessary for the purposes outlined in this policy.
Your personal information may be disclosed under the following circumstances:
To the extent required by law;
In connection with any ongoing or prospective legal proceedings;
To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.
E. International Data Transfers
Information we collect may be stored, processed, and transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy.
Information we collect may be transferred to countries that do not have data protection laws equivalent to those in force in the European Economic Area, including the United States, Russia, Japan, China, and India.
Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal information by others.
You expressly agree to the transfers of personal information described in this section.
F. Retention of Personal Information
This section outlines our data retention policies and procedure, designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Without prejudice to section F-2, we will usually delete personal data falling within the categories set out below at the date/time specified below: a. Personal data type will be deleted {insert date/time}; b. {insert additional date/time}.
Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data: a. To the extent that we are required to do so by law; b. If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; c. To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
G. Security of Your Personal Information
We will take reasonable organizational and technical precautions to prevent the loss, misuse, or alteration of your personal information.
All the personal information you provide will be stored on secure servers (protected by password and firewall).
All electronic financial transactions conducted through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping the password you use for accessing our website confidential; we will not ask for your password (except when you log in to our website).
H. Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.
I. Your Rights
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following:
The payment of a fee {insert fee if applicable};
The supply of appropriate evidence of your identity ({adjust text to reflect your policy for this, typically we will require a photocopy of your passport certified by a notary plus an original utility bill showing your current address}).
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
J. Third Party Websites
Our website includes external links to, and details of, third-party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
K. Updating Information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
L. Cookies
Our website utilizes cookies. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either "persistent" or "session" cookies: a persistent cookie will be stored by a browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Typically, cookies do not contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. {Choose the precise wording We use only session cookies / only persistent cookies / both session and persistent cookies on our website.}
The names of the cookies we use on our website and the purposes for which they are used are detailed below:We employ Google Analytics and Adwords services on our website to recognize a computer when a user {include all existing uses of cookies on your website visits the website / tracks users as they navigate the website / enables the use of a shopping cart on the website / improves website usability / analyzes the use of the website / administers the website / prevents fraud and improves website security / personalizes the website for each user / targets advertisements which may be of particular interest to specific users / describe the purpose(s)}.
Most browsers allow you to refuse to accept cookies—for example:In Internet Explorer (version 10), you can block cookies using the cookie handling override settings available by clicking "Tools," "Internet Options," "Privacy," and then "Advanced";
In Firefox (version 24), you can block all cookies by clicking "Tools," "Options," "Privacy," selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites";
In Chrome (version 29), you can block all cookies by accessing the "Customize and control" menu, then clicking "Settings," "Show advanced settings," and "Content settings," and then selecting "Block sites from setting any data" under the "Cookies" heading.
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
You can delete cookies already stored on your computer—for example:In Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
In Firefox (version 24), you can delete cookies by clicking "Tools," "Options," and "Privacy", then selecting "Use custom settings for history", clicking "Show Cookies," and then clicking "Remove All Cookies";
In Chrome (version 29), you can delete all cookies by accessing the "Customize and control" menu, and clicking "Settings," "Show advanced settings," and "Clear browsing data," then selecting "Delete cookies and other site and plug-in data" and clicking "Clear browsing data."
Deleting cookies will have a negative impact on the usability of many websites.
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